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             Serial Number Tracking 
             
            
               
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                   General 
                    Information:  
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                    This enhancement provides complete serial number tracking, 
                    from the time the item is ordered until it is received, sold 
                    and registered. Only items that are designated as serialized 
                    will be tracked.  
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                | Item 
                  Setup Stock on Hand: | 
                 
                   Once the tool is installed a new field is added in the inventory 
                    file maintenance. 
                    Serialized (Y/N) 
                    
                   
                  For inventory already entered with stock on hand, serial 
                    numbers can be added by editing inventory file maintenance 
                    and answering "Y" to Serialized field. When saved 
                    following screen appears. To create serial numbers at this 
                    time select Yes. To add at a later date, choose No. 
                    
                   
                  When Yes is selected the inventory maintenance file will 
                    be updated, to proceed with adding serial #'s choose the "more" 
                    button to bring up all items on hand that need serial numbers. 
                    As depicted in next picture.  
                    
                   
                  ¯ arrow keys will allow movement from item to item. 
                    <Enter> will bring up serial number maintenance screen 
                    for the item highlighted - Serial number and vendor info can 
                    be added. 
                    <enter> through when complete or page down. <Save> 
                  When No is selected, serial numbers are added at a later 
                    time, please see SERIAL NUMBER MAINTENANCE. 
                  Serial numbers can also be added at time of Purchase, either 
                    through Purchase Order Module, Sales Order Module or Accounts 
                    Receivable Module. 
                   
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                | PURCHASE 
                  ORDER ENTRY: | 
                 
                    Purchase Orders are entered as usual.  
                    Serial Numbers can be added when PO is received.  
                    
                  The program will prompt you for each serial number needed 
                    for quantity received, by hitting enter to forward to next. 
                    Once serial numbers are entered, program proceeds as before. 
                    Serial Numbers can also be added after PO is received in Serial 
                    Number Maintenance. Adding serial numbers during PO receiving 
                    will automatically update Vendor Information in the Serial 
                    Number Maintenance file. If it is not, vendor information 
                    can be added at a later date through the Inventory Item Maintenance 
                    or Serial number maintenance. 
                  SALES ORDER AND ACCOUNTS RECEIVABLE MODULES: 
                    To enter serial numbers to inventory not received through 
                    purchase orders. Choose Transactions either in the SO or AR 
                    modules. 
                       
                   
                  
                   
                    Go to Inventory Adjustments. Select inventory item to be received. 
                    Select Rect and proceed  
                    
                   
                  If a vendor is set up for that inventory item, it will default 
                    to that vendor, otherwise enter correct Vendor number and 
                    continue through as usual. Save will prompt for Enter Serial 
                    Number (as depicted below). Enter serial# and hit enter to 
                    complete or to go to next serial number to be entered when 
                    quantity is more than 1. 
                    
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                | Invoicing: | 
                 
                    When using Sales Orders, serial numbers will be updated 
                    when item is shipped.  
                   
                      
                   
                  Once shipment entry is complete, program will prompt for 
                    serial number. When added correctly, will prompt for next 
                    serial number until order quantity complete. If entered incorrectly 
                    or if serial number already shows sold, the following message 
                    occurs. 
                    
                   
                   
                    Reenter brings you back to entry screen, <List> will 
                    list all product serial numbers (even sold) 
                    <use blanks> will print a place for serial number but 
                    it will be blank. Once a Sales Order has been shipped, serial 
                    numbers can not be added to PRINT on the Invoice, but the 
                    information can be entered through the Inventory Item or Serial 
                    number maintenance to be tracked. 
                  Works the same when invoicing in Accounts Receivable Module. 
                  When invoicing in Account Receivable, once a line item has 
                    been entered with the serial number and saved if you edit 
                    that line, for example to sell 5 instead of 3, you will need 
                    to reenter all 5 serial numbers again.  
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                | RETURN 
                  SALES ORDERS and CREDIT MEMOS : | 
                 
                    When Shipping a Return Sales Order, you will be required 
                    to put in the item serial number. The system will check to 
                    see if that serial number was originally sold to that customer, 
                    if yes it will pop up the expiration information if it has 
                    been entered. Choice of the status to return that item to 
                    will be displayed (see below) available, hold or voided. If 
                    hold is chosen, when the item becomes available for sale, 
                    in serial number maintenance change status back to <A> 
                    available, (space bar is used to make change). If the serial 
                    number is not registered to that customer you will be prompted 
                    to <Reenter>, <List>, or <add>. List will 
                    bring up all serial numbers sold to that customer. Add will 
                    allow you to add a new serial number with status <H> 
                    hold. Other information about the Serial number would be entered 
                    through maintenance. 
                    
                    
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                | SERIAL 
                  NUMBER MAINTENCE: | 
                 
                   Serial numbers are added and edited through the Inventory 
                    item, 
                      
                    Or the Serial Number Maintenance, 
                      
                    The only difference between the two is the lookup. If you 
                    know the item, not the serial number use, Inventory item maintenance 
                    use the <more>key to list serial #'s. If you know the 
                    serial number use the serial number maintenance. (See Using 
                    Filters,to better define search.) 
                    The information that is tracked by the serial number is depicted 
                    below. We have included several fields that are not standard 
                    SBT. 
                     When 
                    serial number information is entered through Purchase Orders, 
                    Sales Orders and Receivables it will update the Serial Number 
                    fields Vendor and Customer. 
                    The End User field has been added to help those companies 
                    that sell to other resellers but still track serial #'s for 
                    warranty purposes. This field can be updated through either 
                    Inventory Item or Serial Number maintenance. 
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                | USING 
                  FILTERS: | 
                 
                   A choice has been added in serial number maintenance <use 
                    filter> 
                      
                    This will allow you to view only those serial numbers in that 
                    item with that filter status. 
                    Defined status choices are: 
                    No Status Filter - will default back to this when search is 
                    complete 
                    Available - <A> shows all serial numbers available for 
                    sale. 
                    Sold - will list all Serial Numbers Sold 
                    Designated - <D> Will add the ability to designate a 
                    serial number to a customer that has a sales  
                    order pending. This is done manually by going into that serial 
                    number and giving it that  
                    status code. 
                    Hold - <H> Will add the ability to put a Hold on Serial 
                    numbers not available for sale, examples  
                    for using hold could be, recalls, returns, packaging
 
                    Received w/out Serial - <R> Identifies those put into 
                    stock without entering serial number, allows you to view only 
                    those that will need serial numbers added. 
                    Issued w/out Serial - <I> Invoiced without serial number, 
                    allows you to view only those that will  
                    need Customer information added. 
                    
                    The Space Bar changes to each option available for Filter 
                    use.<enter> to choose. 
                   
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                | REPORTS: | 
                Reports are located in the Extension/reports/serial 
                  numbers  
                    
                  Options include: 
                    
                  Use Space bar to choose. 
                  Status Choices: Available in stock 
                  Sold 
                  Designated 
                  Received w/out Serial 
                  Issued w/out Serial 
                  Hold 
                  No Restrictions 
                  Order by Choices: Serial Number 
                    Order 
                    Invoice 
                    Item# 
                    Linkcode 
                  
                   
                   
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